Please use this checklist to make sure your samples arrive safe and in a timely manner to our Services lab.
For International shipments, scientific logistic carriers such as World Courier are highly recommended. Customers may choose any shipping carriers however shipping is FCA (INCOTERMS 2020) Active Motif's facility, and Active Motif is not responsible for spoliation or other damage/loss during shipment.
Ensure that 5-10 kg (10-20 lbs.) of dry ice is included in shipment.
Secure samples in a box inside shipping container. Please avoid loose tubes in shipping container
Make sure name/number on sample tube matches the sample name/number listed on the Sample Submission form
Include quote number in Sample Submission form
Include completed Sample Submission form in shipment
We require customer samples to meet our quality standards before proceeding with the service. If the samples do not meet the required standards, we will notify the customer and may request replacement samples. Any additional processing required to assess the quality of the samples may be charged to the customer.
We cannot accept infectious material unless the sample is formaldehyde-fixed.
Samples must be shipped to Active Motif within 6 months of placing the purchase order. Delays in shipments to Active Motif may result in a delay to the project and price adjustments.
For projects including antibody sourcing, Active Motif will order the antibody upon receiving the purchase order and this portion of the project will be invoiced upon arrival of the antibody from the vendor.
For services on cryopreserved cells, please measure viability using Trypan Blue, AO/PI staining, flow cytometry, or other appropriate method before cryopreservation. Please thaw a test sample to perform your own viability check and indicate result in "Other Comments" section below.
For Single-Cell Services on cryopreserved cells, we measure viability and proceed with all samples that are >70% viable. Samples that are 50-70% viable are considered at-risk and we can proceed with your permission. Please indicate in the comments if you would like us to proceed with samples that are 50-70% viable. For samples <50% viable we will not proceed and we will ask for replacements.
Original samples and intermediate material, such as NGS libraries, will be stored at Active Motif for up to 12 months after data delivery. After 12 months, Active Motif reserves the right to discard the samples and intermediate materials. The return shipment of samples and/or libraries is available upon request and will be at the customer's expense for processing and shipping.
Data files will be available for 3 months after delivery, after which Active Motif reserves the right to delete the files. Active Motif is not responsible for data retention or retrieval after deletion, as specified in the Bioinformatics Analysis Request Form.
SHIPPING INSTRUCTIONS:
For International shipments, scientific logistic carriers such as World Courier are highly recommended. Customers may choose any shipping carriers however shipping is FCA (INCOTERMS 2020) Active Motif's facility, and Active Motif is not responsible for spoliation or other damage/loss during shipment.
All samples pertaining to the order must be shipped together. Ship samples Monday through Wednesday. Do not ship over a weekend or for Saturday delivery.
Ship cell and tissue samples on 5-10 kg (10-20 lbs.) dry ice, overnight, for morning delivery using a suitable common carrier. Ensure that samples are contained in a box within the shipping container and not loose in shipping container. Purified DNA samples, including DNA libraries, can be shipped at -20°C.
Antibodies (if applicable) should be shipped overnight, for morning delivery using a suitable common carrier.
To ensure optimal data output and achieve the desired sequencing coverage, please adhere to the following minimum requirements for pooled libraries on the NovaSeq platform:
SP Flow Cells: 2 nM concentration, 40 µl volume
S1 Flow Cells: 2 nM concentration, 40 µl volume
S2 Flow Cells: 2 nM concentration, 50 µl volume
S4 Flow Cells: 2 nM concentration, 60 µl volume
For individual libraries, we recommend a concentration of 2 nM and a minimum volume of 15 µl per sample. Libraries prepared with a lower concentration or volume may result in reduced read counts for those samples. Additionally, a minimum Qubit quantification of 1 ng/µL is required to ensure sufficient DNA quality and yield.
To ensure accurate processing, please submit a separate form for each assay if you are submitting samples for multiple assays.
Please ensure that ALL required information is provided for each sample. If a field is not applicable, the information is unavailable, or cannot be disclosed due to confidentiality, enter “N/A”. If you are unsure about the expected input for certain fields, please refer to this example for guidance.
Manually add samples with the "Add New Sample" button below.
Sample #1
Sample Name
Index 1
Index 2
Adapter Sequence
Target Read Count (Million Reads)
Other Comments
Replacement For2
No Sample
New Sample
1Sample numbers are sequential integers starting from 1.
2If adding a replacement sample, please provide the original sample numbers (from the 1st column) under “Replacement For”.
Additional Information
Please use this page to provide any additional information, recommendations, or data about your samples that may assist us to provide the best possible service.
Attachments
The total size of all attachments should NOT exceed 20MB.
Total size of the attachments exceeds 20MB!
Bioinformatics Analysis
Is Bioinformatics Analysis required?
BIOINFORMATICS ANALYSIS REQUEST FORM
To provide the greatest value to our customers, Active Motif requires the following information be provided in conjunction with the sample submission form. This form is intended as a guide for our bioinformatics scientists to process samples using our standard pipelines in a way that is most compatible with the design and goals of each project. Any re-analysis that is required due to incomplete or inaccurate information may be charged at our standard bioinformatics rate. Active Motif may not be able to provide all requests on this form. For an overview of our standard offerings or deliverables, please see Active Motif Boinformatics Analysis . Contact your Account Manager for more information.
Data files will be available for 3 months after delivery, after which they will be deleted. Active Motif is not liable for data retention or retrieval after the deletion.