EPIGENETICS SERVICES SAMPLE SUBMISSION CHECK LIST
Please use this checklist to make sure your samples arrive safe and in a timely manner to our Services lab.
For International shipments, scientific logistic carriers such as World Courier are highly recommended. Customers may choose any shipping carriers however shipping is FCA (INCOTERMS 2020) Active Motif's facility, and Active Motif is not responsible for spoliation or other damage/loss during shipment.
- Ensure that 5-10 kg (10-20 lbs.) of dry ice is included in shipment.
- Secure samples in a box inside shipping container. Please avoid loose tubes in shipping container
- Make sure name/number on sample tube matches the sample name/number listed on the Sample Submission form
- Include quote number in Sample Submission form
- Include completed Sample Submission form in shipment
- Upon sample shipment, send an email notification containing the following information to episervices@activemotif.com (North America), euro-orders@activemotif.com (Europe), or japantech@activemotif.com (Japan):
- Quote number
- Shipment tracking number
- An electronic copy of sample submission form as attachment
Please do not ship samples before the order has been placed.
If you have any questions, please contact your local account manager.
SAMPLE SUBMISSION FORM
Include this form with all sample shipments
Please fill out ALL requested information in the form below. Send an electronic copy to episervices@activemotif.com (North America), euro-orders@activemotif.com (Europe), or japantech@activemotif.com (Japan) and include a completed hard copy with your sample shipment.
If you would like to include multiple order numbers, quote numbers, investigators, emails, and phone numbers, please separate them with commas.
If you completed your Profile in the portal, you could.
Client Information
Person to receive results
IMPORTANT GUIDELINES:
- Customer will prepare samples according to protocols provided by Active Motif.
- We require customer samples to meet our quality standards before proceeding with the service. If the samples do not meet the required standards, we will notify the customer and may request replacement samples. Any additional processing required to assess the quality of the samples may be charged to the customer.
- We cannot accept infectious material unless the sample is formaldehyde-fixed.
- Samples must be shipped to Active Motif within 6 months of placing the purchase order. Delays in shipments to Active Motif may result in a delay to the project and price adjustments.
- For projects including antibody sourcing, Active Motif will order the antibody upon receiving the purchase order and this portion of the project will be invoiced upon arrival of the antibody from the vendor.
- For services on cryopreserved cells, please measure viability using Trypan Blue, AO/PI staining, flow cytometry, or other appropriate method before cryopreservation. Please thaw a test sample to perform your own viability check and indicate result in "Other Comments" section below.
- For Single-Cell Services on cryopreserved cells, we measure viability and proceed with all samples that are >70% viable. Samples that are 50-70% viable are considered at-risk and we can proceed with your permission. Please indicate in the comments if you would like us to proceed with samples that are 50-70% viable. For samples <50% viable we will not proceed and we will ask for replacements.
- Original samples and intermediate material, such as NGS libraries, will be stored at Active Motif for up to 12 months after data delivery. After 12 months, Active Motif reserves the right to discard the samples and intermediate materials. The return shipment of samples and/or libraries is available upon request and will be at the customer's expense for processing and shipping.
- Data files will be available for 3 months after delivery, after which Active Motif reserves the right to delete the files. Active Motif is not responsible for data retention or retrieval after deletion, as specified in the Bioinformatics Analysis Request Form.
SHIPPING INSTRUCTIONS:
- For International shipments, scientific logistic carriers such as World Courier are highly recommended. Customers may choose any shipping carriers however shipping is FCA (INCOTERMS 2020) Active Motif's facility, and Active Motif is not responsible for spoliation or other damage/loss during shipment.
- All samples pertaining to the order must be shipped together. Ship samples Monday through Wednesday. Do not ship over a weekend or for Saturday delivery.
- Ship cell and tissue samples on 5-10 kg (10-20 lbs.) dry ice, overnight, for morning delivery using a suitable common carrier. Ensure that samples are contained in a box within the shipping container and not loose in shipping container. Purified DNA samples, including DNA libraries, can be shipped at -20°C.
- Antibodies (if applicable) should be shipped overnight, for morning delivery using a suitable common carrier.
- For investigators in Japan, please see AMJ Shipping Instructions.
- Please ship to the address listed below according to your region:
North America:- Active Motif, Inc.
Attention: Services
1914 Palomar Oaks Way, Suite 150
Carlsbad, CA 92008 USA
760-431-1263
Europe:- Active Motif S.A.
Waterloo Atrium
Drève Richelle 167 – boîte 4
BE-1410 Waterloo, Belgium
+32 (0)2 653 0001
Japan:- アクティブ・モティフ株式会社 受託担当部門
〒162-0824 東京都新宿区揚場町2-21 東ビル7F
Tel: 03-5225-3638
- Active Motif, Inc.
To ensure accurate processing, please submit a separate form for each assay if you are submitting samples for multiple assays.
Please ensure that ALL required information is provided for each sample. If a field is not applicable, the information is unavailable, or cannot be disclosed due to confidentiality, enter “N/A”.
For frozen tissue, please indicate if you would like us to use the entire sample for a single reaction or if we may excise a portion.
Sample Information
Sample Adding Options
- Download and complete our Sample Information Template and upload it here:
- Manually add samples with the "Add New Sample" button below.
Sample #1 | Sample Name | Pooled With2 (Enter sample # from 1st column) | Cell Line, Primary Cells or Tissue3 | Cell Type4 | Species | Number of Cells or Weight | Viability | Other Comments (DNase treatment? (Y/N); Proceed with 50-70% viable cells? (Y/N)) | Replacement For5 | |||
---|---|---|---|---|---|---|---|---|---|---|---|---|
No Sample |
New Sample
1Sample numbers are sequential integers starting from 1.
2For samples that will be pooled into a single reaction, use the same name in the “Sample Name” column for all pooled tubes. Additionally, list the sample numbers (from the 1st column) of the tubes to be pooled under “Pooled With” to specify the grouping.
3If using a cell line, write the name of the cell line in the provided space. If using primary cells or tissue, indicate “primary cells” or “tissue”. Other suitable answers may be biopsy, xenograft, sorted primary, etc.
4Cell type refers to cellular origin or tissue type. For example, if using HL60 cells, cell type would be promyelocytic leukemia. Other answers might include T-cells, CD4+ T-cells, hepatocytes, neurons, etc.
5If adding a replacement sample, please provide the original sample numbers (from the 1st column) under “Replacement For”.
Antibody Information
If you are providing the antibodies for your assay, please add them below. If antibodies are from a third-party vendor, provide the third party recommended shipping/storage conditions and ship appropriately.
Antibody Adding Options
- Download and complete our Antibody Information Template and upload it here:
- Manually add antibodies with the "Add New Antibody" button below.
Antibody Target | Vendor | Catalog # | Lot # | Concentration and Volume | Species | Storage Condition | |||
---|---|---|---|---|---|---|---|---|---|
No Antibody |
New Antibody
Additional Information
Please use this page to provide any additional information, recommendations, or data about your samples that may assist us to provide the best possible service.
Attachments
The total size of all attachments should NOT exceed 20MB.
Bioinformatics Analysis
BIOINFORMATICS ANALYSIS REQUEST FORM
To provide the greatest value to our customers, Active Motif requires the following information be provided in conjunction with the sample submission form. This form is intended as a guide for our bioinformatics scientists to process samples using our standard pipelines in a way that is most compatible with the design and goals of each project. Any re-analysis that is required due to incomplete or inaccurate information may be charged at our standard bioinformatics rate. Active Motif may not be able to provide all requests on this form. For an overview of our standard offerings or deliverables, please see Active Motif Boinformatics Analysis . Contact your Account Manager for more information.
Data files will be available for 3 months after delivery, after which they will be deleted. Active Motif is not liable for data retention or retrieval after the deletion.
SAMPLE SUBMISSION FORM
Form ID: | |
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KAM: |
Client Information
Company/Institution: | |
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Investigator Name: | |
Purchase Order #: | |
Quote #: | |
Mailing Address: | |
City, State: | |
Postal Code: | |
Country: | |
Email: | |
Telephone: |
Person to receive results
Recipient Name: | |
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Mailing Address: | |
City, State: | |
Postal Code: | |
Country: | |
Email: | |
Telephone: |
Sample Information
Service Type: | |
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Pooled Library Concentration (nM): | |
Pooled Library Volume (µl): | |
Index Type (Optional): | |
Qubit Quantification (ng/µL): | |
Sequencer and Flow Cell: | |
Average Fragment Size (bp): | |
Species (Optional): | |
Read 1 Sequencing length (bp): | |
Index 1 length (bp): | |
Read 2 Sequencing length (bp): | |
Index 2 length (bp): | |
Do you have a custom primer? | |
Custom Primer Index: | |
Library Prep Kit Used: | |
Assay: |
SAMPLE SUBMISSION FORM
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Sample Information
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Antibody Information
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